Frequently Asked Questions

OpalineIQ combines call handling assistant, automated client messaging, and review management tools to help your business stay responsive 24/7. Our platform answers calls, responds to website inquiries, sends reminders, and requests reviews—all customized for your brand.

Unlike a traditional call center, our Call Handling Pro uses advanced programs to answer every call instantly and consistently—24/7. It never misses a call, never puts clients on hold, and never sounds scripted. Plus, it can screen spam calls, capture detailed lead information, and sync appointments directly to your calendar.

Yes. We is always on—nights, weekends, and holidays—so your business stays responsive whenever clients call.

We can answer FAQs, book appointments, collect client details, qualify leads, and filter out spam calls. If a call requires personal attention, we can escalate it or send an immediate notification to your team.

Yes. Our Call Handling Pro package provides 24/7 call answering, lead capture, and spam filtering without additional features. You can upgrade anytime if you’d like more automation tools.

OpalineIQ’s review request automation sends timely, personalized review invitations after each appointment. This makes it easy for happy clients to leave 5-star reviews on Google, Facebook, or the platform of your choice.

Yes. Our Review Response Assistant monitors your reviews, drafts professional replies, and notifies you for approval. This helps you stay engaged with clients while protecting your reputation.

We use encrypted data transmission and secure servers to protect client information. Opaline IQ is designed to comply with relevant data privacy laws, including HIPAA considerations for med spas.

Pricing depends on the package you choose. Contact us for a personalized quote.

Most businesses are fully onboarded within 7  business days. We provide step-by-step training, so you feel confident using your new automation tools.

Simply schedule a free consultation to see a live demo. We’ll help you choose the right package and guide you through setup.